Meet Laura, Business Consultant and QMS Lead at QOCO. We have prepared a series of publications to highlight our international workforce. Laura joined QOCO in 2019 and her contribution to the company's success is countless. She is in charge of projects that are vital for QOCO's growth. Learn more about Laura, her role and projects in the interview!
For each employee at QOCO, our customer comes first. It is simply in our DNA. To ensure we don’t miss a chance to improve our performance, we regularly measure customer satisfaction and ask for feedback from our partners. In this article, we share the philosophy behind our customer experience management and what stands behind Rolls-Royce’s evaluation of QOCO work.
Last year in October, one airline had a bad luck to experience that. Lesson learned the hard way – right after the engine started accelerating down the runway, the crew felt vibration and heard “popping” noises.