Your Long-Term Aviation Enterprise Software Partner, Every Step of the Way

From rollout to continuous operations, we ensure your success with rigorous onboarding, service adoption support, integration maintenance, data quality management, continuous platform operation, application development, and IT support.

With +15 years of experience in solving aviation's core data and digitalization challenges for our enterprise customers, we are your experts in getting there.

Quality Rollout and Continuous Services For Your Every Need

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We at QOCO understand the importance of quality, continuity and scalability in business critical Tech Ops, and provide a full suite of enterprise end-to-end services for our airline, MRO and OEM customers. Our portfolio of high-quality services is flexible to suit your specific operational, IT and business needs.
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Support to Ensure Your Digital Services Gain Rapid Traction

QOCO employs a mix of talented people with invaluable backgrounds ranging from aviation experts including former technicians and aviation digitalization leaders to top management consultants with tens of millions of tangible value delivered in operations and go-to-market engagements. 
 
Where needed, we partner with you in targeting, value proposition definition, endorsement and marketing, sales enablement and concrete engagement support.
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Rigorous and Battle-Tested Methodology That Maximizes Speed and Experience

Standardized approach by an experience customer onboarding team across implementation phases from joint definition and project ramp-up, implementation in test environment and implementation in production environment before go-live and production support.

 

QOCO has extensive experience with integrations to all major M&E systems, leverages a productized project methodology, and deploys experts to instruct operators in M&E system configuration during rollout minimising operator effort and maximising operator experience 

 

QOCO does all the heavy-lifting.

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Integrations Maintained Over System Upgrade and Update Cycles

Integration maintenance to adjust to operator-specific data structures and formats. Configuration updates when operators change how data is stored or organised. Targeted patches and interface tuning to maintain seamless data exchange.
 
Data flow and integrity monitoring. Continuous tracking of data pipelines to ensure uninterrupted transmission. Anomaly and latency spike detection and real-time schema deviations. Alerts and diagnostic reports.
 
Integration continuity management. Working directly with operators during major major system changes and upgrades. End to end testing to ensure uninterrupted integrations. 
 
M&E system version control across multiple versions with the deployment of correct adaptors during operator M&E system upgrades.
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Continuous, Automated and Managed Data Quality Management

Multi-layered data quality management combining rules-based check with AI-based anomaly detection. Data issues are resolved by AI-powered root cause analysis (RCA), followed by human verification of RCA, and operator data issue resolution service.

 

Where needed, QOCO also provides data process consulting to airlines to establish a preventing feedback loop and ensure issues do not resurface.

 

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Continuous Operation, Maintenance and Development of the Platform

The QOCO Aviadex platform hosting all of QOCO's Tech Ops-specific enterprise software solutions is actively  maintained and developed to ensure uninterrupted top quality solutions and services to our clients.
 
We keep the platform compliant with the strictest InfoSec standards, conduct continual external penetration testing and continuously develop elements of our tech stack and integration layer to ensure quality, continuity and scalability of our data pipelines for maximal service quality.
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Software Solutions That Grow With Your Needs and Business Ambitions

Standard features updates where customer feedback and market insights are integrated into development roadmaps.

 

Custom new feature and solution development where a strong solution-problem fit is achieved with joint scoping and definition, iterative development and iterative deployment.

 

Custom analytics across QOCO's solution portfolio, such as, statistics and fleet-wide views. Advanced Analytics where insights require advanced techniques by one of our experts.

 

 

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High-Quality Support to Resolve Issues and Ensure They Never Resurface

QOCO's Service Operations team reachable via various channels employs experienced Solution Engineers and Analysts to handle automated data alerts and customer-raised tickets.
 
Quick resolutions and expert-level support to keep operations running smoothly and to ensure operational excellence and long-term reliability.
 
24/7 support offered to our most demanding strategic large enterprise customers.
 

Read More on Your Offering and Technology

Book a discovery call with one of our experts

Mikko, Chris and Mikael from QOCO Systems If you are interested in knowing how you can improve your efficiency in maintenance operations, book a 30-minutes discovery call with us.

After this you will have a better understanding of potential bottlenecks, areas of improvement and possible solutions, including financial implications.

So book your call today!